Fitz Software & Co., Kilcolta House, Crosshaven, County Cork, Ireland
Tel: +353 21 4832131
Sales Support: firstname.lastname@example.org
Technical Support: email@example.com
Office opening hours are 8:30 a.m. to 5:30 p.m. GMT (BST in Summer).
*For calls made outside business hours, please leave a message and we'll get back to you by the next business day.
*In EMERGENCY only, and for active licensees only, phone +353-87-2481127.
Product Emergencies (Including Emergency Keys)
For SAE (Stand Alone Environment) & ICE (Image Control Environment / Image Focus) see www.newera.com. You may also phone NewEra Inc. directly and follow the automated operator instructions at +1-408-520-7100 (which outside of office hours (USA Eastern & Pacific Time) will page Technical Support).
For DP-Technician & PDS-Monitor you should phone Data Processing Techniques Inc. at +1-516-7913008 and page technical support with the operator.
For ZIP/390 see www.data21.com support page (e.g. temp passwords), but in emergency email High-Priority their email firstname.lastname@example.org which is monitored.
For InterSession see www.astrom.se support page.
For BCV4, BCV5, ICEBOX, ULT4DB2, XDM, BPA4DB2, XM4DB2, SQLQC & P-Tracker see www.ubs-hainer.com support page.
For ASC and CCPTool see www.zCostManagement.com support page
For eJES see www.phoenixsoftware.com/support.htm; email email@example.com; 24/7 telephone support (for licensees only) +1-310-3381011