Contact

Headquarters:

Fitz Software & Co., Kilcolta House, Crosshaven, County Cork, Ireland 

  Sales Support:           Tel. +353 21 4832131        Email sales@fitzsoftware.com

  Technical Support:    Tel. +353 21 4832131        Email support@fitzsoftware.com

  Seminars/Webinars:  Tel. +353 21 4832131        Email support@fitzsoftware.com


Office opening hours are 8:30 a.m. to 5:30 p.m. GMT (BST in Summer).

For calls made outside business hours, please leave a message and we'll get back to you by the next business day.

In EMERGENCY only, and for active licensees only, phone +353-87-2481127.

 

Product Emergencies (including emergency keys):

For SAE (Stand Alone Environment) & ICE (Image Control Environment / Image Focus) see www.newera.com. You may also phone NewEra Inc. directly and follow the automated operator instructions at +1-408-520-7100 (which outside of office hours (USA Eastern & Pacific Time) will page Technical Support).

For DP-Technician & PDS-Monitor you should phone Data Processing Techniques Inc. at +1-516-7913008 and page technical support with the operator.

For ZIP/390 see www.data21.com support page (e.g. temp passwords), but in emergency email High-Priority their email support@data21.com which is monitored.

For InterSession see www.astrom.se support page.

For BCV4, BCV5, ICEBOX, ULT4DB2, XDM, BPA4DB2, XM4DB2, SQLQC & P-Tracker see www.ubs-hainer.com support page.

For ASC and CCPTool see www.zCostManagement.com support page

For eJES see www.phoenixsoftware.com/support.htm; email support@phoenixsoftware.com; 24/7 telephone support (for licensees only) +1-310-3381011

 

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