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Fitz Software provides a variety of professional services designed to assist IT organisations with the management of IT assets and their costs. These services can be applied individually, or as a total  Asset Management Solution.

We've seen many times where companies invest millions in asset management software but never fully achieve the promised results. The reason is simple - the software is not aligned with evolving business processes and corporate goals.

To ensure our customers achieve the results they expect from Enterprise Solutions (across your mainframe and distributed systems - Unix, Windows, Netware, OS/2, MAC, infrastructure devices, ..), we have designed a unique ITAM-Wisdom^SM and Business Engagement Process. Working side-by-side with you and our suppliers, we explore your top business concerns, your technology landscape and your corporate mission. With a clear understanding of your business, we then devise a phased lifecycle asset management solution that delivers immediate and long-term value during each phase of the project.

Our account managers will gladly outline the detailed phases of our Business Engagement Process within ITAM-Wisdom^SM to you as we see it as the means to the successful result and real ROI.

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In addition to the implementation of our IT Asset Management products and the development of audited inventory data, Fitz Software provides services that leverage this information to manage the financial and contractual aspects of license agreements. The objective is to maximise Return on Investment (ROI) and establish effective methods for continuous IT cost management.

Fitz Software can assist with the following individual services in relation to our products & services:

	ASSET Launch.  P-Tracker, Asset Tracking Edition (Asset Insight) & Asset Expert (Enterprise-Insight) planning, installation, implementation, and training..
	ASSET Validate - Inventory Reconciliation.  Auditing and refining software inventory information through a reconciliation of the client's administrative inventory and P-Tracker & Asset Tracking Edition (Asset Insight) findings. This service includes customisation of the P-Tracker & Asset Tracking Edition knowledge bases.
	Portfolio Analysis.  This service is designed to provide an audited inventory of enterprise hardware & installed software and associated usage data, which can then be used to support tactical services & license management decisions - in particular optimise software compliance across the enterprise and managed services on desktops & distributed systems. We work closely with our alliance partners IT Control Services (ITCS).
	ASSET Health Check.  The service consists of upgrading to the next release or maintenance level of P-Tracker. Asset Tracking Edition (Asset Insight) or Asset Expert (Enterprise-Insight), customising as necessary, and performing an inventory reconciliation, which provides an audited inventory of installed software/hardware and associated usage data.

Also

	ITAM (SAM) Program Assessment.  Assessing the client's current methods for IT (software) asset management and providing recommendations to improve various practices.
	Software License Optimisation.  Analysing and optimising the financial and contractual aspects of software license agreements.
	Data Management Planning Services.  Expert assistance during the planning of a IT asset repository or contract database.
	Standard Addendum Development.  Development of a standard software license addendum with "best of breed" terms and conditions for use in future software license negotiations.

Custom Advisory Services.  Customised assistance on a variety of IT Asset Management practices.

For more information, please email us at info@fitzsoftware.com

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