ITAM-Wisdom SM

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With software now the largest single IT expenditure across the enterprise (from mainframe down to handheld devices), and location and management of distributed devices (laptops, desktops, PDAs, infrastructure devices, …) an unyielding ordeal, organisations can significantly benefit from IT Asset Management (ITAM) cost control techniques. These techniques include accurate routine inventories with usage statistics, vendor contract negotiations, invoice validation, license compliance, charge back mechanisms, service level validation, etc. With such ITAM Wisdom, companies are in a position to improve their strengths as well as their weaknesses. This permits a self-funding of an ITAM roadmap and will cut huge financial outlays across the IT infrastructure.

 

Fitz has been a recognised leader in ITAM related projects for over 10 years and prior to that our founding members were involved in Software Asset Management (SAM) projects since 1985. In that time we have developed strong ITAM expertise as well as alliances with specialised partners in helping our clients realise their business goals. Many IT departments know that ITAM is important but can't effectively integrate ITAM practices into their business. Today's organisations are under tremendous pressure to contain expenses and escalate productivity levels. They must continually become more adept at managing both their human and technology assets. This is where the ITAM-WisdomSM team can help you, with a phased approach that encompasses your business needs.

 

 

Designing Your Enterprise for Success

 

In today's highly competitive global economy, an organisation's IT foundation must be closely synched with its corporate plans and strategies, yet architecting that ideal enterprise can be an expensive proposition. By consolidating relevant physical, financial, and contractual IT asset information in a single repository, IT Asset Management lets you take control of your assets across their entire lifecycle so that you can achieve your mission and still maintain the bottom line. Specifically, you can:

 

  • Plan IT asset investments to meet technology demands
  • Benefit from volume purchasing and automated procurement
  • Avoid software license violations and unnecessary overbuys
  • Determine the true cost and impact of software (& hardware) upgrades
  • Improve ongoing operational issues such as support services & monitor some deliverables
  • Restore enterprise productivity following a disaster
  • Return leased assets on time, with the original configurations, avoiding penalties
  • Protect against security risks, such as viruses, missing hardware, and the theft of sensitive data
  • Dispose of assets properly (as legislated) and maximise ROI

 

With IT asset management, you'll have the vital information you need to reduce the total cost of ownership, make strategic decisions, and tie assets to your corporate mission.

 

Building Blocks: The Phased Approach

From the initial Engagement Process to modular products and services that address specific business issues, Fitz Software works with you to understand your mission and develop a phased asset management strategy that gives you what you need, when you need it. This phased approach empowers you to rapidly resolve your most pressing asset management issues and quickly realise greater efficiencies in both your human and your technology assets, providing ROI each step of the way. Then, as your business evolves, we continue to work with you so that your asset management program meets your needs in the future as well.

 

Building Blocks: Business Engagement Process

 

We build our success around knowing your business and your current processes. There are 6 phases in the initial Business Engagement Process, which we use to kick-start the project.

 

Phase 1 - INTRODUCTORY MEETING

  • Explore your organisation’s asset management goals and business drivers.
  • Introduce you to our Engagement Process, our customers’ successes, and our commitment to customer care.
  • Commit to the process and the next step.

 

Phase 2 - BUSINESS ANALYSIS

Work with your team to define:

  • Your organisation’s key business demands and issues.
  • The business processes that drive decisions and impact productivity.
  • Your desired asset management technology and business state.
  • Commit to the process and the next step.

 

Phase 3 - PLAN DEVELOPMENT

  • Plan focuses on taking you from current state to desired state.
  • Plan is developed so that it is executable in manageable phases.
  • You determine the order of execution based on your most pressing issues.
  • Fitz Software uses a cross-functional team approach to develop the plan.
  • Commit to the process and the next step.

 

Phase 4 - PLAN PRESENTATION

  • The cross-functional team members present the vision and value of the long-term solution
  • We present:
  •        Preliminary requirements
  •        Phases
  •        Deliverables
  •        Timelines
  • Commit to the process and the next step.

 

Phase 5 - PLAN FINALIZATION

  • With your collaboration, Fitz Software will make any necessary changes.
  • We will finalise
  •        Deliverables
  •        Timelines
  • Agree to the plan

 

Plan 6 - SOLUTION IMPLEMENTATION

  • Get to work!
  • Deliver as promised
  • Monitor and evaluate the solution.
  •         Evaluate changes in the business environment
  •         Make mutually agreeable adjustments as required
  • Start on development plan for the delivery of future defined plans and associated phases.

 

Best Practices Analysis

Establishing an effective ITAM team requires planning and enthusiastic and requires the effort of numerous individuals from within and outside the organisation. Significant opportunities to save money and improve service await organisations that implement best practices in ITAM.

 

According to industry analysts, a comprehensive lifecycle asset management program is 80% process and only 20% tool. These processes can include requesting an asset, receiving approval, ordering, receiving, and installing it; selecting a leasing vendor, putting the terms in place and receiving the assets, and then eventually returning the leased items with their original configurations; co-ordinating warranties and maintenance contracts for adequate coverage; and much more. They encompass everything from the time the need for an asset is identified, to the time it is retired and disposed of. Yet the systems in place at many organisations are often the by-products of tradition and expediency, rather than carefully planned models of efficiency.

With the Best Practices Analysis you can utilise Fitz Software's asset management experience and expertise to analyse your current processes, and map out any necessary improvements, to maximise the return on investment for your organisation’s assets across their entire lifecycle.

 

Benefits of Best Practices

The Best Practices Analysis can help you to:

  • Document your organisation’s currently practised asset management processes and policies.
  • Identify where improvements can be made to make your asset management processes the most effective, efficient, and comprehensive, customised to meet your organisation’s unique enterprise requirements, and maximising the value of your assets.
  • Identify what processes can be standardised and streamlined across your enterprise. For example, it may be appropriate for you to implement a standard procurement process for your organisation to reduce the cost of ordering.
  • Ensure that your asset management solution is in sync with your organisation’s practices, seeding the success of your implementation.
  • Ensure there is cross-functional buy-in for the asset management solution, allowing for the necessary programmatic support and consistency of implementation.
  • Optimise usage of existing Volume Purchase Agreements or Master Lease Agreements to take advantage of previously negotiated commitments.
  • Identify the requirements to establish a software license policy that supports effective management of your software licenses.

 

ITAM-WisdomSM delivers an ongoing process that will help you integrate an efficient, automated ITAM process into your business, maximising your ROI.

 

For more information, please email us at info@fitzsoftware.com

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