Seminar News

Avoiding the IT Vendor Sting

A one-day, free seminar in London on Tuesday, 30th November 2004

in Ireland House, 150-151 New Bond St., London W1S 2TX

 

Linda McGrath, Fitz Software & Co. (9.45 a.m. - 10.45 a.m.)

"Revisiting the Case for an IT Asset Manager"

Linda joined Fitz Software in 1998 and is currently a Senior Account Manager. Previously she worked for eight years with a major national wholesale company in sales and procurement. With Fitz Software she specialises in their range of Asset Management products, dealing with U.K. & Irish companies who have been implementing IT Asset Management (ITAM) practices.

Since 1993, when Fitz Software introduced ITAM solutions to the U.K. market, Fitz Software has been a main player in providing software and best practices in ITAM. It has meant that Fitz Software has been in a unique position in working with some of the largest corporations across Europe in refining methodologies and learning adopted by a variety of those clients. Linda will present a revised case for building an IT Asset Manager into your organisation, outlining key concerns of CIOs, defining the key responsibilities and function of the Asset Manager and discuss key elements of a successful Asset Management program.

 

Ian Law, IT Control Services (11.00 a.m. - 12.00 noon)

"Software Compliance – why bother?"

Ian is Managing Director of IT Control Services and prior to that was a Director in KPMG’s Outsourcing Advisory practice. Then as now he was responsible for managing large outsourcing engagements assisting clients through the outsourcing process - from scoping client outsourcing deals to contract implementation with the outsource provider to contract termination at the end of their existing outsourcing arrangement. He was KPMG’s global practice leader in outsourcing and is a frequent speaker at conferences in Europe, the USA and South Africa on Service Level Agreements and outsourcing.

With the Law more on their side than ever before, software vendors have become stricter about their customers' compliance with their software agreements & licenses. Additionally, the IT environments of many organisations have become more complex and dynamic – making the business of managing software contracts more difficult. Software compliance is now a ticking bomb for many CIOs and as an issue has found itself onto the top IT agenda items. This talk examines the arguments for and against software compliance. It contrasts the agendas of the CIO and the IT department and takes stock of what needs to be done to start on the road to ‘recovery’ from software decadence!

 

Chris Hoyle, McGrigors Solicitors (12.00 noon - 1.00 p.m.)

"Exposing the exposures you've signed up to"

Chris Hoyle is Head of the Technology Department at McGrigors, Solicitors. Chris is highly regarded in the field of information technology and telecommunications law and has been in private practice for many years in the City of London, prior to which he was an in-house lawyer at IBM. Chris has extensive experience of advising major users and suppliers of IT and telecoms services and he has negotiated every significant type of technology agreement, including overseeing technology due diligence investigations. A key speciality is advising clients on entering into and termination of outsourcing agreements.

Chris will present a round-up of the law and recent legal developments as they affect IT users and suppliers, concentrating upon matters such as exclusions and limitations of liability, The Unfair Contract Terms Act, implied terms, misrepresentation and "entire agreement" clauses and intellectual property rights. In doing so he will try and illustrate one or two horror stories (hopefully not his own!) and give some practical advice as to how legal risks can be exposed and then mitigated.

* Lunch 1.00 to 2.00 p.m. A complimentary light lunch will be served.

 

Brian O'Neill, ucScanData (2.00 p.m. - 3.00 p.m.)

"Search & Information Retrieval in Electronic Documents"

Brian is co-founder and Managing Director of ucScanData. Prior to that he was an operations manager with a large energy company and later a founder and Managing Director of Ecocom Limited, a high tech IT company where he remains a director and shareholder. A passion of his is identifying emerging technologies and applying them to solving practical business process problems. He has managed and been involved in a wide variety of work including IT strategy, project management, advice on and rollout of managed services, and benchmarking IT facilities.

In this presentation Brian will identify some typical electronic document management challenges. He will address some of the typical client issues regarding technology, finance, processes & corporate scrutiny, governance and accountability. Using case studies, he will cover some of the resolutions involved in managing contracts and other asset related documents (POs, Delivery Dockets, Invoices,..).

 

* Open-Session: 3.00 - 3.15 p.m. Any questions to any of the speakers.

* Fitz ITAM User Groups: 3.15 - 3.45 p.m. Updates on Asset Insight, Enterprise Insight & P-Tracker.

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To register contact Fiona Dunne at Fitz Software & Co:

  Tel. +353-21-4832131 or +44-20-73320222

  Email seminars@fitzsoftware.com