If you have a technical support issue, call us at +353 21 4832131.
Calls made during the hours of 8:30 a.m. and 5:00 p.m. British Standard Time (BST) will be handled by Technical Support Staff. For calls made outside business hours, please leave a message and we'll get back to you the next business day.
You can also email us at: support@fitzsoftware.com
Fitz Software technical support is available 24 x 7 for designated customers using SAE (Stand Alone Environment) & ICE (IMAGE CONTROL ENVIRONMENT including Image Focus and ICE applications). Outside office hours you can phone us on +353 87 2481127.
For SAE & ICE you may also phone NewEra Inc. directly and follow the automated operator instructions at +1 408 2017000 (which outside of office hours (Eastern & Pacific Time) will page Technical Support or directly at +1 408 4827420/4827430.
For DP-Technician you may also phone Data Processing Techniques Inc. at +1 973 325 3251 and page technical support with the operator.